CHANGEOVER CABLE TV:

OUR SERVICE PARTNERS WILL SOON DEACTIVATE THE OLD CABLE TV CONNECTIONS!

Dear tenants,

this affects all households that have not yet concluded their own cable TV contracts:

Our service partners will soon deactivate the old cable TV connections!

Due to a change in the law on 1 July 2024, you will no longer pay for your cable TV contract via your landlord’s service charges. Since this change, you need your own cable TV contract if you want to continue watching cable TV.

As a gesture of goodwill, a transitional phase was granted for reorientation and contract finding. This period is now coming to an end and the remaining old cable TV connections will be gradu- ally deactivated by our service partners.

However, it is important to us that you can continue to watch cable TV as usual.

Please contact your local TV provider as soon as possible to find out about a provider of cable TV products or contact your current provider, as the old cable TV connection is no longer billed via the ancillary costs and you will not pay twice.

If you have any further questions or require assistance, please do not hesitate to contact us on the usual service numbers. You can find more information in our FAQs.

RENTAL SERVICE:

WE TAKE CARE OF YOUR HOME

Our responsibility goes beyond property management; it includes enhancing and revitalizing your home. That’s why we provide a comprehensive home service – and help you with important information. Please contact us directly using the form. We will take care of your request.

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      CONTACTS:

      GENERAL SERVICE INFORMATION FOR YOUR RESIDENCE

      Who ensures the heating is working? Who takes care of the tenants’ concerns? And who changes the light bulb in the hallway? Here you will find the key contacts for your address.

        RENTER PORTAL:

        WHAT YOU SHOULD KNOW AT A GLANCE

        Advisor

        Conserving resources, living together or saving money in everyday life: you can find valuable tips in our guide.

        Guidelines

        From house rules to contract rules: Our guidelines provide you with important information at a glance.

        Forms

        Whether checklist or protocol: our forms help you to deal with your concerns quickly and easily.

        IN CASE OF EMERGENCY:

        CENTRAL EMERGENCY SERVICES

        Do not hesitate to call the official emergency numbers in case of danger!

        Police: 110

        Rescue service and fire department: 112

        Medical helpline: 116117

        FAQ

        We understand what concerns our tenants – and have compiled the answers to the most common questions for you here

        To the FAQ

        OFFICES:

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